Learning about social media trends predicted for 2019 is a great way to get ahead of the curve and be up-to-date on the new things happening. Below is a list of some of the main social media trends to watch out for in 2019.
Live streaming is becoming more and more popular with new apps and devices on the rise than ever before. Twitch, YouTube, Facebook live streams and many more are becoming integrated into social media every year. Live streaming is expected to increase in its volume come 2019 and we look forward to its content.
Messenger apps, chatbots and AI
Artificial intelligence-driven customer service will become huge in 2019. AI can enhance customer satisfaction, especially online customer satisfaction, and the use of chatbots will mean that virtual assistants can help customers out faster and more efficiently than other means. Hootsuite has predicted that by 2020, more than 85% of all customer service interactions will be powered by AI bots. This is a huge social media trend that doesn’t seem to be slowing down anytime soon. According to the Huffington Post, 60% of the millennial population already uses chatbots and 71% have implied that they would like to try using one. As generation X is being catered to in 2019, we can expect chatbots to increase in use and popularity.
Traditional video on social media platforms is expected to increase in number and popularity. Just like live streams, videos can be found on apps, YouTube and more. Due to this, video ads are also expecting to increase, something to think about if you’re interested in social media strategies and marketing
What are your thoughts?
What do you think about these social media trends coming in 2019? Are there any you are surprised about? Leave a comment below!